Thursday, December 5, 2013

Redbox Instant by Verizon Delivers Instant Nothing!

Redbox Instant by Verizon Delivers Instant Nothing!

I ordered Redbox Instant with live streaming video and 4 credits per month for $8 on November 10, 2013.  Since then, the streaming option rarely works on our PS3 even though Netflix works just fine EVERY TIME!  Then there are the 4 "FREE" CREDITS per month, of which I have only been able to use one.  The last two kiosk reservations I made charged my credit card instead of automatically using credits (as their "HELP" FAQs imply is the case) and it is impossible to apply credits to a kiosk reservation either on the website or the iPhone mobile app. 

The Redbox applications and customer support options are useless as far as credits are concerned and I wasted a great deal of time online and on the phone trying to connect with Redbox Customer Service.  The website and app are obviously not ready for implementation and they must have one customer service rep for the US because every time I call or try to chat online, there is a long wait.

I should have known better than to sign-up for a service that has anything to do with Verizon (see my article Your Verizon Data Is Vulnerable for more information on how Verizon allowed my identity to be stolen and refused to do anything about it), so I canceled my subscription.  I do not have either the time or the patience to deal with a vendor that obviously could care less about customers and Redbox's affiliation with Verizon tells be a lot about their values or lack thereof.

CombatCritic Gives Redbox 2 Out of 10 Bombs ... BOMBS ARE GOOD!

Key Words: Redbox, Verizon, video, streaming, Blu, Ray, disc, kiosk, rental, movie, TV, internet, film, help, problem, customer, CombatCritic, InstitutionalTerrorism

Saturday, November 23, 2013

Great idea … bad product! (Defiant 180° Motion Activated Solar LED Floodlight)

Great idea … bad product!

REVIEW: Defiant 180° Motion Activated Solar LED Floodlight

I purchased a Defiant 180° Motion Activated Solar LED Floodlight on-sale ($79.95) at Home Depot less than a month ago.  I read the reviews beforehand and, although mixed, most were very positive and the rating average on HomeDepot.com was well over 4 out of 5 stars, a pretty good bet!  What do they say about gambling?  The house always wins?  I lost this bet folks.

We have a dark area on the side of our 150+ year-old house and I thought I could save the expense of hiring an electrician to run electricity and install motion-activated floodlights ($150-$200) while being “Green”, saving electricity by utilizing the power of the Sun.  Great idea … bad product!

After reading the reviews, it was imperative that I follow the instructions to the letter.  Almost every reviewer mentioned charging the battery for a full 4 days prior to installation and that was exactly what I did.  I also tested the unit as instructed and everything seemed to work fine, at first.  The installation was straightforward and took about 15 minutes, not difficult.

Since then, the unit only comes on 50% of the time.  I return home after dark and park right in front of the light, so a vehicle the size of an SUV should easily trigger the motion sensor.  Sometimes it does, sometimes it does not.  I tried adjusting the sensors to various angles and changing the shut-off delay between two and three minutes (the only two options), but nothing seemed to work consistently.

When the light does illuminate, it is “adequate”, but being an LED, it has nowhere near the illuminating power of the electric floodlight in the rear of our home.  It is much better than nothing and does provide enough light to help see in the dark, but the light is so dim that it is nearly impossible to tell if the light is on or off when in the kitchen, adjacent to the light’s location.  One of the reasons we wanted the light was to alarm us if someone was lurking on the side of our home, trying to break-in or “peep” through the window.  Unfortunately, the light does not illuminate consistently enough to serve its intended purpose.

Based on the reviews I had read, I had a 70-80% chance of being satisfied with the product.  Maybe I am unlucky, like to 20-30% of reviewers appeared to be, but this product is a non-starter.  It is cheaply made and at $80 plus tax, not a bargain in the least.  The light, when it works, is dim and inadequate and only having worked half the time, a rip-off.  I am returning the light to Home Depot today for a refund a recommend you do not waste your valuable time or money on a product that, while a great idea, was poorly designed and brought to market before being perfected.  I do not know about you, but I do not enjoy wasting hours of my valuable time buying a product, charging it, installing it, testing it, adjusting it, testing it again, removing it, and returning it to the store where I bought it.  All that for $80?  I have better things to spend my time and money on, like an electrician!

Key Words: Home Depot, home, depot, Defiant, LED, motion, activated, solar, floodlight, energy, efficiency, efficient, product, faulty, poor, light, CombatActivist, institutional, terrorism, InstitutionalTerrorism